Customer Service/ Sales advisor

Job Ref No: 
lk cust
Job Category: 
Customer Service
Job Status: 
£22,000 - £26,000
Godalming, Surrey

We are a highly successful insurance company and we are looking for a proactive insurance sales person to join our close knit team.  We work from an old light spacious barn and so coming to work is a pleasure.  We are a positive, friendly bunch and are looking for someone likeminded to join our expanding team.

You will take incoming calls from customers and be making warm sales calls to existing and lapsed customers to cross sell products so you must be really confident and bubbly on the phone.

You may already have insurance sales experience but if not experience within telephone sales, retail or customer service is a must.

You will be fully trained and put through insurance qualifications.


  • Taking incoming calls from customers answering queries and making any mid term adjustment
  • Dealing with quotations
  • Maximising all revenue generating opportunities whilst providing a friendly, efficient and professional service to customers
  • Upselling additional products on those calls
  • Input customer data into computer system


Experience/ skills:-

  • Ideally insurance sales but if not you must have customer service, retail or telephone sales experience
  • A positive, can do attitude
  • Excellent telephone manner
  • GCSE English & Maths grade c or above


This role often suits those wishing to transition out of retail into a phone based customer service/ sales role.

You ideally need your own transport as we are based just outside the town.